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GDPR Compliance

Last updated: January 2024

Our Commitment to Data Protection

slate-thicket is committed to ensuring the security and protection of the personal information that we process, and to providing a compliant and consistent approach to data protection. We have always had a robust and effective data protection programme in place which complies with existing law and aligns with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

For the purposes of data protection legislation, slate-thicket acts as the Data Controller for personal information collected through our website and in the course of providing our services.

Legal Basis for Processing

We process personal data under the following legal bases:

  • Contract: Processing is necessary for the performance of a contract with you (e.g., providing pet care services)
  • Consent: You have given clear consent for us to process your personal data for a specific purpose
  • Legitimate Interest: Processing is necessary for our legitimate interests or the legitimate interests of a third party
  • Legal Obligation: Processing is necessary to comply with the law

Your Rights Under GDPR

Under the UK GDPR, you have the following rights:

  • Right to Access: You have the right to request copies of your personal data
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions
  • Right to Object: You have the right to object to our processing of your personal data, under certain conditions
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the data, and the applicable legal requirements.

International Transfers

We do not transfer your personal data outside the United Kingdom. All data processing occurs within the UK using services that comply with UK data protection standards.

Data Security

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission over the Internet or information storage technology can be guaranteed to be completely secure.

Exercising Your Rights

If you wish to exercise any of the rights set out above, please contact us. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Complaints

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. We would appreciate the opportunity to address your concerns before you approach the ICO, so please contact us in the first instance.

Contact Us

For any questions about this GDPR notice or to exercise your data protection rights, please contact:

Email: [email protected]
Address: 47 Primrose Gardens, London NW1 4TQ, United Kingdom